Service 01 ยท AI-assisted operations

Your operations, in order. Your decisions, yours.

AI-assisted operations for established UK businesses

No two businesses run the same way, so we build operations tools around yours, not a template.

01 Who this is for

Businesses that have outgrown keeping track by memory.

Established businesses that have grown beyond what the people in charge can easily keep track of: more people, more data, and checks that rely on someone remembering.

You don't need to know anything about AI. You need to know your business. We'll learn the rest.

02 How it works

From a first call to tools you own.

  1. A free first call.

    A short call to hear what's going on and whether we can help. If we can't, we'll say so.

  2. Discovery, over two to three weeks.

    We learn how your business runs: who does what, where your data lives, which checks you run and how often, and where things slip. You get a plain-English summary of where tools would help, where they wouldn't, and what we'd build first. Discovery is paid work, and you'll know what it costs before it starts.

  3. Setup.

    We set up a new Mac mini for your business. It starts with no company data on it. It comes with accounts in your company's name and a Claude Code subscription that you take out yourself. Everything is yours from the first day.

  4. Build.

    We build the first tools with remote access to your Mac, so we don't need to be in your office. We work only with the information you give us or put on the Mac. You see each tool working before we move on to the next.

  5. Ongoing.

    A monthly management fee covers looking after what's been built and adding new projects as you think of them. The fee depends on the type of project, and it's agreed before any work starts.

03 What we might build

For example

What we actually build depends on what discovery turns up in your business. There's no set list.

Company-wide audits

The monthly checks your business has to run across every team, done the same way each time, with anything missing or out of line flagged for a person to review.

Staff dashboards

One place every employee can open, showing each person only the data their role should see.

Design systems

Brand design systems so AI knows your brand feel/look to aid future marketing ideas.

Checks that keep things in order

Reminders and flags when something is overdue, doesn't match or hasn't been signed off.

04 What it can and can't do

What to expect, including from AI.

It can

Collect, check, organise and report on the information your business already has, the same way every time.

It can't

Make your decisions (unless it is configured to do so), and it isn't right for work that needs your judgement every time. We set things up so a person checks anything important before it's relied on.

05 Ownership and cost

Who owns what, and where your data lives.

The Mac, the accounts, the subscription and the tools we build are all in your name.

The Mac starts empty. The only company data we work with is what you give us or put on the Mac. We use remote access to build and look after your tools, and only for that. If we stopped working together, you'd keep all of it.

What it costs

Quoted after discovery. You'll know the cost and the timeline before we start.

06 Questions

Common questions

Do I need to understand AI?

No. You need to know your business. We handle the technical side and explain every step in plain English.

What data do you need from us?

Only what each tool needs, and you decide what to share. We agree it together during discovery.

How much does it cost?

The first call is free. Discovery is paid work, and the cost is agreed before it starts. The monthly fee depends on the type of project. You'll always know the cost before we begin anything.

Who owns the tools you build?

You do.

Can you see my business data?

Only what you've given us or put on the Mac. The Mac starts with no company data on it, and we use remote access only to build and look after your tools.

What if I want to stop?

You keep the Mac, the accounts and the tools. Nothing is locked to us.

Next step

Let's talk about your business.

A free first call. No pitch, no obligation.